Jaicie has spent much of her life in and out of hospitals across the country, seeking treatment for childhood epilepsy and a Papillary Thyroid Carcinoma diagnosis in the midst of the pandemic. She knew she wanted to use these experiences to help others and decided to pursue her Master’s degree in Health Administration from the Medical University of South Carolina. It was here that she interned under Caroline DeLongchamps, the director of Patient- and Family- Centered Care. Shortly after graduating, a position opened in the Patient- and Family- Centered Care Department where she now works with the goal of implementing patient- and family- centered care principles across the health system.